Q: I have won a prize but have not received my payment, what should i do?
A: Before we can process your payment you must ensure that you email your banking details and contact details to [email protected].
Q: I have sent you my banking details but have not received the payment, when will the money be in my account?
A: After we received your banking details, the payment may take up to 7 working days to clear.
Q: I won a prize but i’m not from South Africa, do you pay overseas?
A: Yes we do, just provide us with the country and banking details. Pls note, overseas payments may take a little longer than 7 working days to clear.
Q: I have a query about payment, who do i contact?
A: Email [email protected] or call us on this number +27 (0)21 416 0141.
Aternatively you can contact [email protected]
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